what our clients say about us

Curtis have successfully manufactured and installed quality fixed furniture on a number of our hotels. We have found the team to be very customer focused and they have always delivered in a collaborative manner."

“Much of a Hotel Indigo’s retelling of their individual neighbourhood story is achieved through design, weaving in local themes and references, thus demanding bespoke, considered solutions rather than standard off-the-peg options. Curtis’ genuine interest in the successful execution of the brief, giving nods to the local goldsmiths, architects and horologists, was both reassuringly productive and also refreshing. The initial expectations from us, the client, did not encompass the flexibility, time and grace that the Curtis team utilised, allowing the successful navigation around the preliminary value engineering and design adaptation demands, nor did we predict the continuation of this additional layer of client support which transpired to be pivotal to dissolving several unexpected hurdles which emerged as the build progressed.”

AKP Scotland have been working with Curtis Furniture for the last 10 months on the refurbishment of the Marriott Glasgow Hotel. We have now completed over 200 rooms of this 300 room hotel. As with any large refurbishment in a trading hotel there have been many difficult challenges. I am pleased to say that the Curtis team have not only manufactured and installed high quality furniture, they have also shown us flexibility and on-site support. In particular, we found the attitude of the sales and delivery team to be exceptionally positive. We look forward to working with Curtis again on our future hotel projects”

The team at Curtis Furniture have supported us with 1,000+ key refurbishment projects over the past three years. The projects have been delivered at speed, with concurrent phases across a national portfolio of hotels, and the quality of case goods and loose furniture has remained consistently high. We trust Curtis to align with our standards of excellence, particularly in respect of quality and sustainability. We also know that, if and when projects throw up issues, we can rely on the team to respond swiftly and proactively."

County worked with Curtis on the recent renovation of 301 bedrooms at the Delta by Marriott in Bristol city centre. The renovation took place over 10 phases whilst the hotel was in operation. From start to finish this refurbishment project was managed by our project management team and the Curtis dedicated project management team who went above and beyond to ensure the project ran smoothly and to schedule. We have worked with Curtis on many projects and will continue to do so in future."

We have worked with Curtis on many hotels and I am pleased to say that, yet again, they performed well on our latest project for Ember Locke in Kensington. They manufactured 120 kitchens for our project and were a great support in engineering and designing kitchens which worked across the many challenging room types in this beautiful period building. The deliveries were communicated by a dedicated project manager and the furniture arrived on time for what was a challenging multi phased programme."

The hotel's floor footprint resulted in various room types and configurations to accommodate the available space. To ensure the correct setup and components for each room, a master matrix was developed for Curtis to refer to. Each phase had a one-month timeframe, which Curtis had to manage efficiently to meet handover deadlines. Occasionally, the team had to work at a fast pace to accommodate additional joinery requested by the client. But the installation process was consistent throughout each phase to meet handover.

To avoid the risks of shipping from outside the UK, we wanted to select a British Manufacturer, and Curtis are one of the few with the capacity to supply bespoke case goods for 1,000 rooms over a 12-month project. Our relationship with Curtis goes back over 20 years. We needed to choose an expert partner we could trust to turn around the room refurbishments in a timely manner and with minimal disruption, as the hotel remained fully operational throughout."

"We partnered with Curtis for the refurbishment of 34 executive rooms and suites as part of the first phase of our upgrade at Vale Resort, and the experience was good from start to finish.

Working directly with their team, we found Curtis to be professional, responsive and highly collaborative throughout the process. The furniture was manufactured and installed to a high standard, with great attention to detail. The finished rooms have elevated the look and feel of our executive offering, delivering the quality and comfort our guests expect. We would be happy to recommend the team at Curtis.”

Curtis helped us to achieve the stunning aesthetic of Malmaison Manchester Deansgate. Working to drawings and moodboards from Koncept design, they made the furniture and fittings as we had envisioned. The details and quality absolutely align with the craftsmanship that we’d expect from Curtis and the style credentials of Malmaison."

County Contractors appointed Curtis to deliver the case good package for their fast track 311 bedroom refurbishment at the Crowne Plaza, Birmingham. As with all live refurbishments, a flexible, professional, prompt approach to delivery and problem solving was required by all and Curtis once again met all of these challenges with an excellent service. We would have no hesitation to recommend Curtis on future projects.

We have worked with the team at Curtis for over 20 years and on various hotel brands and private owners. They respond promptly when design information is issued and provide detailed quotations. They are also proactive when helping to resolve budgets or programme issues which arise. Their UK factory enables them to provide high quality furniture and to be flexible in meeting the challenges of large and complex installations."