what our clients say about us

To avoid the risks of shipping from outside the UK, we wanted to select a British Manufacturer, and Curtis are one of the few with the capacity to supply bespoke case goods for 1,000 rooms over a 12-month project. Our relationship with Curtis goes back over 20 years. We needed to choose an expert partner we could trust to turn around the room refurbishments in a timely manner and with minimal disruption, as the hotel remained fully operational throughout."

We have worked with the team at Curtis Furniture on multiple hotel projects and for over 10 years. The Marriott Kensington was, like many of our previous hotel projects, both large and complex. We know from experience that Curtis make an excellent product, however it is their communication and flexibility that sets them apart.

They provide a dedicated project manager and installation manager to each job, providing a quick responsive team who work with us throughout both the manufacture and installation of the furniture. We would not hesitate in recommending Curtis."

The Hilton Hotel Cobham is one of many projects for which we have employed Curtis Furniture for more than a decade. The Curtis team and factory have always been flexible and quick to react. From start to finish their project manager communicated very well and the finished product is, as ever, excellent."

Curtis recently worked with ourselves on a fast paced 274 bedroom refurbishment in the iconic Hilton Park Lane, London. From initial design stage Curtis provided an efficient service, producing drawings in a timely fashion, and nothing was an issue for them…even though this process ate into the Christmas holiday season!

From the delivery of materials, control of quality and the install process, Curtis once again provided an excellent service, leaving minimal defects or issues. They also proved extremely flexible with their approach, thus allowing us to complete the project 2 weeks in advance of the contracted handover which is a great achievement for all involved.

We would have no hesitation in using Curtis again for future projects."

Curtis helped us to achieve the stunning aesthetic of Malmaison Manchester Deansgate. Working to drawings and moodboards from Koncept design, they made the furniture and fittings as we had envisioned. The details and quality absolutely align with the craftsmanship that we’d expect from Curtis and the style credentials of Malmaison."

Curtis have successfully manufactured and installed quality fixed furniture on a number of our hotels. We have found the team to be very customer focused and they have always delivered in a collaborative manner."

We have worked with the team at Curtis for over 20 years and on various hotel brands and private owners. They respond promptly when design information is issued and provide detailed quotations. They are also proactive when helping to resolve budgets or programme issues which arise. Their UK factory enables them to provide high quality furniture and to be flexible in meeting the challenges of large and complex installations."

We have worked with Curtis on many hotels and I am pleased to say that, yet again, they performed well on our latest project for Ember Locke in Kensington. They manufactured 120 kitchens for our project and were a great support in engineering and designing kitchens which worked across the many challenging room types in this beautiful period building. The deliveries were communicated by a dedicated project manager and the furniture arrived on time for what was a challenging multi phased programme."

We worked with Curtis on the refurbishment of Hilton Glasgow. The 1st phase provided the challenge of three different room designs and the immovable target of the COP 26 UN Conference. Given the speed and quality of Phase 1, we had no hesitation in inviting them back to do the Phase 2 bedrooms a year later."

The hotel's floor footprint resulted in various room types and configurations to accommodate the available space. To ensure the correct setup and components for each room, a master matrix was developed for Curtis to refer to. Each phase had a one-month timeframe, which Curtis had to manage efficiently to meet handover deadlines. Occasionally, the team had to work at a fast pace to accommodate additional joinery requested by the client. But the installation process was consistent throughout each phase to meet handover.

Curtis completed the design, supply and installation of the bedroom FF&E at the new Hilton Garden Inn hotel extension at our Lancashire County Cricket Club project. From pre-construction through to installation, the team have been a pleasure to deal with. They were helpful and their knowledge of the Hilton Brand Standard products has been invaluable to the project."

County Contractors appointed Curtis to deliver the case good package for their fast track 311 bedroom refurbishment at the Crowne Plaza, Birmingham. As with all live refurbishments, a flexible, professional, prompt approach to delivery and problem solving was required by all and Curtis once again met all of these challenges with an excellent service. We would have no hesitation to recommend Curtis on future projects.