what our clients say about us

“Much of a Hotel Indigo’s retelling of their individual neighbourhood story is achieved through design, weaving in local themes and references, thus demanding bespoke, considered solutions rather than standard off-the-peg options. Curtis’ genuine interest in the successful execution of the brief, giving nods to the local goldsmiths, architects and horologists, was both reassuringly productive and also refreshing. The initial expectations from us, the client, did not encompass the flexibility, time and grace that the Curtis team utilised, allowing the successful navigation around the preliminary value engineering and design adaptation demands, nor did we predict the continuation of this additional layer of client support which transpired to be pivotal to dissolving several unexpected hurdles which emerged as the build progressed.”

We have worked with Curtis on many hotels and I am pleased to say that, yet again, they performed well on our latest project for Ember Locke in Kensington. They manufactured 120 kitchens for our project and were a great support in engineering and designing kitchens which worked across the many challenging room types in this beautiful period building. The deliveries were communicated by a dedicated project manager and the furniture arrived on time for what was a challenging multi phased programme."

We have worked with the team at Curtis for over 20 years and on various hotel brands and private owners. They respond promptly when design information is issued and provide detailed quotations. They are also proactive when helping to resolve budgets or programme issues which arise. Their UK factory enables them to provide high quality furniture and to be flexible in meeting the challenges of large and complex installations."

The team at Curtis Furniture have supported us with 1,000+ key refurbishment projects over the past three years. The projects have been delivered at speed, with concurrent phases across a national portfolio of hotels, and the quality of case goods and loose furniture has remained consistently high. We trust Curtis to align with our standards of excellence, particularly in respect of quality and sustainability. We also know that, if and when projects throw up issues, we can rely on the team to respond swiftly and proactively."

Curtis manufactured bespoke furniture for 60 bedrooms at the prestigious St Andrews’ Old Course Hotel, Golf Resort & Spa. The hotel remained open throughout its multi-million pound refurbishment which meant that Curtis had to ensure the manufacture process ran smoothly and on time. Curtis’s experience in delivering hotel refurbishment projects enabled us to complete the project on time ahead of the Open."

Curtis completed the design, supply and installation of the bedroom FF&E at the new Hilton Garden Inn hotel extension at our Lancashire County Cricket Club project. From pre-construction through to installation, the team have been a pleasure to deal with. They were helpful and their knowledge of the Hilton Brand Standard products has been invaluable to the project."

The hotel's floor footprint resulted in various room types and configurations to accommodate the available space. To ensure the correct setup and components for each room, a master matrix was developed for Curtis to refer to. Each phase had a one-month timeframe, which Curtis had to manage efficiently to meet handover deadlines. Occasionally, the team had to work at a fast pace to accommodate additional joinery requested by the client. But the installation process was consistent throughout each phase to meet handover.

The Hilton Hotel Cobham is one of many projects for which we have employed Curtis Furniture for more than a decade. The Curtis team and factory have always been flexible and quick to react. From start to finish their project manager communicated very well and the finished product is, as ever, excellent."

County Contractors appointed Curtis to deliver the case good package for their fast track 311 bedroom refurbishment at the Crowne Plaza, Birmingham. As with all live refurbishments, a flexible, professional, prompt approach to delivery and problem solving was required by all and Curtis once again met all of these challenges with an excellent service. We would have no hesitation to recommend Curtis on future projects.

"We recently completed a significant extension at the Village Hotel, Manchester Ashton, adding a further 48 guestrooms to their existing operation. Curtis played a key role in this transformation by supplying the furniture for the new bedrooms. From the initial consultation to the final installation, the team at Curtis demonstrated exceptional professionalism and attention to detail. Their expertise ensured that each piece complemented our design vision, enhancing the overall guest experience. Curtis's commitment to excellence and their ability to meet our tight deadlines made the entire process seamless and stress-free. We are incredibly pleased with the results and would highly recommend Curtis Furniture."

The team at Curtis were integral to the magnificent refurbishment of The Queens Hotel in Leeds. All the bedrooms were transformed plus 17 new added, bringing the room total to 232 including a Presidential Suite. Curtis’s designers helped to achieve the art-deco inspired interiors. Choosing Curtis offered huge advantages from the initial consultations and site visits, right though to delivery and installation."

We have worked with the team at Curtis Furniture on multiple hotel projects and for over 10 years. The Marriott Kensington was, like many of our previous hotel projects, both large and complex. We know from experience that Curtis make an excellent product, however it is their communication and flexibility that sets them apart.

They provide a dedicated project manager and installation manager to each job, providing a quick responsive team who work with us throughout both the manufacture and installation of the furniture. We would not hesitate in recommending Curtis."